Effective Date: November 30, 2025
Welcome to SCVReviews.com. These Terms of Service ("Terms," "Agreement") govern your access to and use of the SCVReviews.com website and review management services (collectively, the "Services") provided by SCVReviews.com ("we," "our," or "us"), located in Santa Clarita, California.
IMPORTANT: Please read these Terms carefully before using our Services. By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Services.
By registering for an account, accessing our website, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. These Terms constitute a legally binding agreement between you and SCVReviews.com.
To use our Services, you must:
Be at least 18 years of age
Have the legal capacity to enter into a binding contract
Represent a legitimate business entity if registering on behalf of a business
Not be prohibited from using our Services under applicable law
Provide accurate and complete registration information
By using our Services on behalf of a business, you represent and warrant that you have the authority to bind that business to these Terms.
To access certain features of our Services, you must create an account. You agree to:
Provide accurate, current, and complete information during registration
Maintain and promptly update your account information
Maintain the security and confidentiality of your account credentials
Notify us immediately of any unauthorized access or security breach
Accept responsibility for all activities that occur under your account
You are solely responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security.
SCVReviews.com provides review management services for local businesses, which may include:
Monitoring and aggregating customer reviews from multiple platforms
Review response management and assistance
Review analytics and reporting
Review alerts and notifications
Reputation management tools and insights
Integration with third-party review platforms
We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice.
Certain features of our Services may require payment of subscription fees. By subscribing to a paid plan, you agree to:
Pay all applicable fees as described at the time of purchase
Provide accurate and complete billing information
Authorize us to charge your payment method on a recurring basis
Pay all applicable taxes associated with your subscription
Subscription fees are billed in advance on a monthly or annual basis, depending on your selected plan. Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date.
We reserve the right to modify our pricing at any time. Any price changes will take effect at the start of your next billing cycle after we provide you with reasonable advance notice (at least 30 days).
Subscription fees are generally non-refundable except as required by law or as explicitly stated in a specific promotional offer. We may, at our sole discretion, provide refunds or credits on a case-by-case basis.
You may cancel your subscription at any time through your account settings or by contacting customer support. Cancellations will take effect at the end of your current billing period, and you will retain access to paid features until that time.
You agree not to engage in any of the following prohibited activities:
Violating any applicable laws or regulations
Infringing upon the intellectual property rights of others
Posting false, misleading, or fraudulent reviews
Manipulating or artificially inflating review ratings
Harassing, threatening, or defaming others
Uploading viruses, malware, or other malicious code
Attempting to gain unauthorized access to our systems or other users' accounts
Using automated systems or bots to access our Services
Scraping, data mining, or harvesting data from our Services
Reverse engineering or attempting to extract source code from our Services
Reselling or redistributing our Services without authorization
Impersonating another person or entity
Interfering with the proper functioning of our Services
Our Services may integrate with third-party review platforms (such as Google, Yelp, Facebook, etc.). By using these integrations, you authorize us to access and interact with these platforms on your behalf, subject to the terms and conditions of those platforms.
Your use of third-party platforms is subject to their respective terms of service and privacy policies. We are not responsible for the practices, policies, or content of third-party platforms.
Third-party platforms may change their APIs, policies, or access requirements at any time, which may affect the availability or functionality of our integrations. We are not liable for any disruptions caused by third-party platform changes.
All content, features, and functionality of our Services, including but not limited to text, graphics, logos, icons, images, software, and design, are the exclusive property of SCVReviews.com or our licensors and are protected by copyright, trademark, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for your internal business purposes in accordance with these Terms. You may not copy, modify, distribute, sell, or lease any part of our Services without our express written permission.
You retain ownership of any content you submit through our Services. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content solely for the purpose of providing and improving our Services.
If you provide us with any suggestions, ideas, or feedback regarding our Services, you grant us the right to use such feedback without any obligation or compensation to you.
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to our collection and use of your information as described in the Privacy Policy.
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not warrant that:
The Services will be uninterrupted, secure, or error-free
The results obtained from using the Services will be accurate or reliable
Any errors or defects will be corrected
The Services will meet your specific requirements
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SCVReviews.com SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:
YOUR USE OR INABILITY TO USE THE SERVICES
ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS OR YOUR DATA
ANY INTERRUPTION OR CESSATION OF THE SERVICES
ANY BUGS, VIRUSES, OR OTHER HARMFUL CODE
ANY ERRORS OR OMISSIONS IN CONTENT OR DATA
ANY THIRD-PARTY CONTENT OR CONDUCT
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.
We do not guarantee any specific results from using our Services, including improvements in review ratings, customer satisfaction, or business performance. Results may vary based on numerous factors beyond our control.
You agree to indemnify, defend, and hold harmless SCVReviews.com, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:
Your use of our Services
Your violation of these Terms
Your violation of any third-party rights, including intellectual property rights
Your violation of any applicable laws or regulations
Any content you submit through our Services
If a dispute arises between you and SCVReviews.com, we encourage you to contact us first to seek an informal resolution. We will make a good faith effort to resolve the dispute before pursuing formal proceedings.
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
Any dispute, claim, or controversy arising out of or relating to these Terms or your use of our Services shall be settled by binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in Los Angeles County, California. You and SCVReviews.com agree to waive the right to a trial by jury.
You agree that any arbitration or proceeding shall be limited to the dispute between you and SCVReviews.com individually. To the fullest extent permitted by law, you agree that:
No arbitration or proceeding shall be joined with any other
There is no right or authority for any dispute to be arbitrated on a class-action basis
There is no right or authority for any dispute to be brought in a purported representative capacity
Either party may seek equitable relief in court for infringement or misappropriation of intellectual property rights.
You may terminate your account at any time by contacting customer support or through your account settings. Upon termination, your right to access and use the Services will immediately cease.
We may suspend or terminate your account and access to the Services at any time, with or without cause or notice, including if we believe you have violated these Terms. Reasons for termination may include, but are not limited to:
Violation of these Terms
Fraudulent or illegal activity
Non-payment of fees
Abusive or harassing behavior
Extended inactivity
Upon termination:
Your right to use the Services will immediately cease
You will remain liable for any outstanding fees or obligations
We may delete your account data after a reasonable period
Provisions that by their nature should survive termination will survive, including intellectual property rights, disclaimers, indemnification, and dispute resolution provisions
We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by:
Posting the updated Terms on our website with a new "Effective Date"
Sending an email notification to the address associated with your account
Displaying a notice when you log in to your account
Your continued use of our Services after the effective date of the revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using our Services and may terminate your account.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and SCVReviews.com regarding your use of our Services and supersede any prior agreements.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect, and the invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.
Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of SCVReviews.com.
You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms to any affiliate or successor without restriction.
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, or government actions.
Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and SCVReviews.com.
By using our Services, you consent to receive electronic communications from us. These communications may include notices about your account, promotional messages, and other information concerning our Services. You agree that all agreements, notices, and other communications that we provide electronically satisfy any legal requirement that such communications be in writing.
If you have any questions about these Terms of Service, please contact us at:
SCVReviews.com
Santa Clarita, California
Email: [email protected]
Website: www.scvreviews.com
© 2025 SCVReviews.com. All rights reserved.
Last Updated: November 30, 2025